Privacy Policy

Talkai247 LLC Privacy Policy

Last Updated: [1/25/2024]

Talkai247 LLC (“Talkai247,” “we,” “us,” “our”) values and respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your Personal Information and outlines your rights regarding this information. This policy applies to information we collect through our website and mobile website (collectively, “Site”), and through any other means used to provide our services or conduct business activities (collectively, “Services”).

This Privacy Policy only applies to data collected by Talkai247 through the Site and Services and does not extend to data processing we conduct on behalf of our clients. For information about data collection and use by our clients, or by us on their behalf, please review the respective client’s privacy policy.

Please read this Privacy Policy carefully, which is a part of our Terms of Use, before using our Site and/or Services. If you disagree with the Terms of Use and/or this Privacy Policy, please refrain from using our Site and/or Services. By accessing or using our Site and/or Services, you consent to our use of your information in accordance with the Terms of Use and this Privacy Policy.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our products, services, and customer feedback, or as required by applicable US law. When we post changes, the “last updated” date at the top of this statement will be revised. Your continued use of the Site constitutes your acceptance of the current Privacy Policy.

Conflict Between This Policy and Local Laws and Regulations

In cases where local laws and regulations demand a higher level of protection for your Personal Information, such laws and regulations will take precedence over this Privacy Policy. This Privacy Policy applies only when local laws and regulations permit.

Information We Collect

Personal Information

We may collect Personal Information, which identifies, relates to, describes, or can be associated with you, including:

  • Identifiers such as name, mailing address, email addresses, phone numbers, and Talkai247 account login information;
  • • Commercial information like payment card or bank account information, and subscribed services;
  • • Internet or other electronic network activity information;
  • • Geolocation data;
  • • Audio, electronic, visual, or similar information like call recordings, chat transcripts, and email correspondence;
  • • Professional/employment information;
  • • Inferences drawn from Personal Information or data.

Usage Data and Site Activity

We automatically collect information related to your actions on our Site (“Usage Data”). This includes the type of web browser and device you use, IP address, pages viewed, and other related data. This data aids in understanding audience size and usage patterns.

Communication Recordings

We may record calls and retain the content of text messages, chat transcripts, or other communications between you and us. By communicating with us, you consent to our recording and retention of these communications.

How We Collect Information

We collect information directly from you when you use our Site or Services, and from third-party sources. We use cookies and other automated tools for data collection and analysis.

How We Use and Disclose Your Information

We use Personal Information to provide our services, communicate with you, market products, develop and improve operations, and comply with legal requirements. We may disclose Personal Information to service providers who support our business operations.

Mobile Information Use and Disclosure

We do not sell, share, or disclose any mobile information, including mobile numbers or device identifiers, to third parties or affiliates for marketing or promotional purposes. Your mobile information will only be used for the purposes of providing our services, improving site functionality, and enhancing your user experience.

Third Party Selling and Sharing

We do not sell or share your Personal Information for targeted or cross-context behavioral advertising purposes.

Security

We employ administrative, technical, and physical safeguards to protect your Personal Information. However, no data transmission is 100% secure, and we cannot guarantee the absolute security of your information.

Additional US State Privacy Rights

Residents of certain states may have additional rights to access and control their Personal Information. These rights include the right to access, delete, and correct Personal Information, as well as opt-out from the sale or sharing of Personal Information.

Contact Us

For questions or comments about this Privacy Policy, please email us at support@talkai247.com .